Rockgas Taranaki Reviews

Excellent 4.7 out of 5


Last review 6 months ago
26 reviews in total

Excellent service and fast response for new bottle. Pleasant to deal with over phone.

   Was the service carried out to the time promised?
     3/5
   Do they offer value for money?
     3/5
   Are they considerate / helpful?
     3/5
   Was the service carried out to a high standard?
     3/5


This review was left for Rockgas Taranaki using a verified platform.

 
Published 6 months ago

I can rely on you.

   Was the service carried out to the time promised?
     4/5
   Do they offer value for money?
     4/5
   Are they considerate / helpful?
     5/5
   Was the service carried out to a high standard?
     4/5


This review was left for Rockgas Taranaki using a verified platform.

 
Published one year ago

Have used Rock Gas since February 17 excellent people to deal with their ordering system is great emails to show orders received and then date and time of delivery. Delivery staff friendly helpful and professional. invoicing via email is timely and easy to understand.

   Was the service carried out to the time promised?
     5/5
   Do they offer value for money?
     5/5
   Are they considerate / helpful?
     5/5
   Was the service carried out to a high standard?
     5/5


This review was left for Rockgas Taranaki using a verified platform.

 
Published one year ago

3 

Great service. Easy to use and well organised. They communicate very well so you know what is happening and the app for ordering is super easy to use

   Was the service carried out to the time promised?
     3/5
   Do they offer value for money?
     3/5
   Are they considerate / helpful?
     3/5
   Was the service carried out to a high standard?
     3/5


This review was left for Rockgas Taranaki using a verified platform.

 
Published one year ago

I was moving to the country and I'd thrown out the old hot water cylinder, having fallen in love with gas infinity years ago. I called Rockgas Taranaki and the cylinders were there within days - no hassle, no problems, just good service. It hasn't gone downhill since then, and I'm blown away by the friendly efficiency and speedy service

   Was the service carried out to the time promised?
     5/5
   Do they offer value for money?
     5/5
   Are they considerate / helpful?
     5/5
   Was the service carried out to a high standard?
     5/5


This review was left for Rockgas Taranaki using a verified platform.

 
Published one year ago

Excellent service.

   Was the service carried out to the time promised?
     5/5
   Do they offer value for money?
     5/5
   Are they considerate / helpful?
     5/5
   Was the service carried out to a high standard?
     5/5


This review was left for Rockgas Taranaki using a verified platform.

 
Published 2 years ago

Very prompt service and they let you know delivery day and time ,then email to say driver has delivered awesome cannot fault

   Was the service carried out to the time promised?
     5/5
   Do they offer value for money?
     5/5
   Are they considerate / helpful?
     5/5
   Was the service carried out to a high standard?
     5/5


This review was left for Rockgas Taranaki using a verified platform.

 
Published 2 years ago

Always prompt service and good notification via email of when gas is to be delivered. Driver always friendly.

   Was the service carried out to the time promised?
     4/5
   Do they offer value for money?
     4/5
   Are they considerate / helpful?
     4/5
   Was the service carried out to a high standard?
     4/5


This review was left for Rockgas Taranaki using a verified platform.

 
Published 2 years ago

Great service, have no compliants. Very happy to remain as clients.

   Was the service carried out to the time promised?
     5/5
   Do they offer value for money?
     5/5
   Are they considerate / helpful?
     5/5
   Was the service carried out to a high standard?
     5/5


This review was left for Rockgas Taranaki using a verified platform.

 
Published 2 years ago

Excellent service and communication as to when things will be done.

   Was the service carried out to the time promised?
     5/5
   Do they offer value for money?
     4/5
   Are they considerate / helpful?
     5/5
   Was the service carried out to a high standard?
     4/5


This review was left for Rockgas Taranaki using a verified platform.

 
Published 2 years ago

Brilliant Service, cannot fault them.

   Was the service carried out to the time promised?
     5/5
   Do they offer value for money?
     5/5
   Are they considerate / helpful?
     5/5
   Was the service carried out to a high standard?
     5/5


This review was left for Rockgas Taranaki using a verified platform.

 
Published 2 years ago

Awesome company to deal with, always delivered when stated. Keep up the good work

   Was the service carried out to the time promised?
     5/5
   Do they offer value for money?
     4/5
   Are they considerate / helpful?
     5/5
   Was the service carried out to a high standard?
     5/5


This review was left for Rockgas Taranaki using a verified platform.

 
Published 2 years ago

Never had a problem and we even got visited by your rep , he was cool

   Was the service carried out to the time promised?
     5/5
   Do they offer value for money?
     3/5
   Are they considerate / helpful?
     5/5
   Was the service carried out to a high standard?
     5/5


This review was left for Rockgas Taranaki using a verified platform.

 
Published 2 years ago

I have enjoyed dealing with the team at Rockgas in NP as they have been very helpful, prompt delivery and friendly team.

   Was the service carried out to the time promised?
     5/5
   Do they offer value for money?
     5/5
   Are they considerate / helpful?
     5/5
   Was the service carried out to a high standard?
     5/5


This review was left for Rockgas Taranaki using a verified platform.

 
Published 2 years ago

We changed from Nova to Rockgas and couldn't be happier with the service we are getting. I haven't yet tried the app but find if i ring in my order it never fails, unlike the Nova system. Added positive for us is that you deliver 2 days a week so we generally don't wait more than 2 days for a new bottle.

   Was the service carried out to the time promised?
     5/5
   Do they offer value for money?
     5/5
   Are they considerate / helpful?
     5/5
   Was the service carried out to a high standard?
     5/5


This review was left for Rockgas Taranaki using a verified platform.

 
Published 2 years ago

5 

great service and speed.to good

   Was the service carried out to the time promised?
     5/5
   Do they offer value for money?
     5/5
   Are they considerate / helpful?
     5/5
   Was the service carried out to a high standard?
     5/5


This review was left for Rockgas Taranaki using a verified platform.

 
Published 2 years ago

5 

We are very happy with the service. Very good service

   Was the service carried out to the time promised?
     5/5
   Do they offer value for money?
     4/5
   Are they considerate / helpful?
     5/5
   Was the service carried out to a high standard?
     5/5


This review was left for Rockgas Taranaki using a verified platform.

 
Published 2 years ago

Getting my gas supply is so easy, I text and you deliver with great updates on timing and service. Efficient and cost effective your team are doing a great job :)

   Was the service carried out to the time promised?
     5/5
   Do they offer value for money?
     5/5
   Are they considerate / helpful?
     5/5
   Was the service carried out to a high standard?
     5/5


This review was left for Rockgas Taranaki using a verified platform.

 
Published 2 years ago

Delivery of gas is always very prompt and i am kept in contact with arrival time and when the delivery has been completed. It is easy to order a delivery through the email.

   Was the service carried out to the time promised?
     5/5
   Do they offer value for money?
     5/5
   Are they considerate / helpful?
     5/5
   Was the service carried out to a high standard?
     5/5


This review was left for Rockgas Taranaki using a verified platform.

 
Published 2 years ago

Fantastic service, very professional but also personal.

   Was the service carried out to the time promised?
     5/5
   Do they offer value for money?
     3/5
   Are they considerate / helpful?
     5/5
   Was the service carried out to a high standard?
     5/5


This review was left for Rockgas Taranaki using a verified platform.

 
Published 2 years ago

I ordered gas with the iPad app the night before. I was home when the delivery truck arrived. The driver got out and greeted me and said he was from Wanganui just filling in. We chatted as he unloaded the bottle and we both went to the mounting station of the bottles. He explained that I was not correct in turning the bottle off and then we talked about if I ever ran out of gas and How to prime the hot water unit. He gave me some very useful information. It was a pleasure to deal with this driver. Lots of information on gas and a real nice guy. Thank you for good service.

   Was the service carried out to the time promised?
     5/5
   Do they offer value for money?
     4/5
   Are they considerate / helpful?
     5/5
   Was the service carried out to a high standard?
     5/5


This review was left for Rockgas Taranaki using a verified platform.

 
Published 2 years ago

5 

Rockgas Taranaki provides a fast, friendly, efficient service.

   Was the service carried out to the time promised?
     5/5
   Do they offer value for money?
     5/5
   Are they considerate / helpful?
     5/5
   Was the service carried out to a high standard?
     5/5


This review was left for Rockgas Taranaki using a verified platform.

 
Published 2 years ago

It is really refreshing to find a company that very obviously values good customer relations and service!! What amazing service. We certainly have no complaints since switching to your company last year. Beyond our expectations. Thank you all so much. Bruce & Cheryl Jamieson

   Was the service carried out to the time promised?
     5/5
   Do they offer value for money?
     5/5
   Are they considerate / helpful?
     5/5
   Was the service carried out to a high standard?
     5/5


This review was left for Rockgas Taranaki using a verified platform.

 
Published 2 years ago

This was our first delivery. The booking was easy online and the driver turned up the next day. He was friendly and helpful.There was a small issue with the organization of the direct debit but this was quickly and efficiently sorted out. Good service.

   Was the service carried out to the time promised?
     5/5
   Do they offer value for money?
     5/5
   Are they considerate / helpful?
     5/5
   Was the service carried out to a high standard?
     5/5


This review was left for Rockgas Taranaki using a verified platform.

 
Published 2 years ago

We are generally very happy with the prompt service we receive from the Rockgas team in Taranaki. The on-line progress notifications are very helpful when we are busy at work, so we know what's happening and when in our absence. On occasion (but not lately) the delivery people have left unsightly marks (presumably from moving the cylinders) on our concrete paths, but in all other aspects we are happy with the service and communication.

   Was the service carried out to the time promised?
     5/5
   Do they offer value for money?
     4/5
   Are they considerate / helpful?
     5/5
   Was the service carried out to a high standard?
     5/5


This review was left for Rockgas Taranaki using a verified platform.

 
Published 2 years ago

This is the place to go. Hard to improve current set up.

   Was the service carried out to the time promised?
     5/5
   Do they offer value for money?
     5/5
   Are they considerate / helpful?
     5/5
   Was the service carried out to a high standard?
     5/5


This review was left for Rockgas Taranaki using a verified platform.

 
Published 2 years ago